e-Billing

Reduce your paper waste with e-billing! Going paperless is simple. Please “click here” and let us know and we can sign you up to receive your bills electronically!

If you would like your bill payments to be automatically deducted from your bank account, please fill out the attached Pre-Authorized Debit Form “here” and return it to our office.


Watering Restrictions:

Kelowna’s four major water utilities have assigned day, water conservation measures in place to help to reduce peaks in water use, reducing the high demands on our water delivery system at any given time. This allows the system to keep up with the demands for drinking water, irrigation, commercial use and storage for fire protection.

Drought conditions in the Okanagan have potential to be very high this summer, with high temperature and low precipitation.  GEID reminds all water users that it is critical to conserve water now wherever possible.  Making reductions to limit unnecessary water use will help to reduce the need to advance water restrictions later in the season or next year should a multi-year drought occur.

For water-use efficiency tips and to learn how to prepare for drought, please visit www.obwb.ca

Current ‘Normal’ Residential Water Use Restrictions:

Water Restrictions
For more detail on water usage for GEID drought stages click here.

 

Learn About Water Conservation:

Environmental Operators Certification Program
Okanagan Basin Water Board
Water Supply Association of BC

Receive Notifications and Alerts via Email

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NOTICES

GEID’s Fall 2023 Newsletter is Available Here


 

RATEPAYER SURVEY RESULTS

As part of our ongoing engagement with water users, GEID recently completed a ratepayer opinion survey. The results of the survey demonstrate overall satisfaction levels with GEID services are very strong and also help point to areas for improvement. For detailed results click here.


Water Meter Reading Device (MXU) Upgrade Project Complete

Glenmore Ellison Improvement District Water Utility has completed it’s project to upgrade existing meter reading devices (MXU’s) necessary to read water meters throughout the district and eliminate manual reading.

Thank you to everyone for your cooperation in getting this work done!