After Hour Call-Outs

After Hour Call-Out Fees

A $150.00 charge applies per site visit for District Operations staff to respond to an After Hours Call-Out.  This includes Call-Outs outside the regularly scheduled operators' hours of 7:00 am to 3:30 pm, Monday through Friday, excluding holidays.

If you need to schedule a shut-off for a plumbing repair or upgrade, ensure you call the office a minimum of 24 hours in advance to schedule the works during regular GEID hours.