Emergency & Call-Out Fees

After Hours Call-Out Fees

A $150.00 charge applies per site visit for District Operations Staff to respond to an After Hours Call-Out.  This includes Call-Outs outside the regularly scheduled operators' hours of 7:00am to 3:30pm, Monday through Friday, excluding holidays. 

Emergency Calls during holidays, weekends and after-hours are received by
GEID's Call Centre & the duty operator is then paged. 
A $150.00 charge applies per site visit.
Non-emergency calls concerning billings, water quality and other questions
should be addressed to the office during office hours.